Voice menus have powered customer service for decades, but traditional Interactive Voice Response (IVR) systems are often rigid, frustrating and limited. Generative AI IVR systems are changing that by enabling smarter understanding and more conversational interactions. Modern AI-driven IVR can understand natural language, hold fluid conversations and even resolve complex queries — a shift you can also see with AI voice assistant IVR technologies that are transforming how customer calls are [...]

In the complex world of finance, the art of investing can often appear daunting. However, with strategic planning and informed decision-making, anyone can become a proficient investor. This article delves into the nuances of smart investing, offering insights for building a robust and diversified investment portfolio.Why is Diversification Key to Investment Success?Diversification is a fundamental principle in investing that involves spreading investments across various a [...]